Product Safety & Compliance Policy
Built outdoors, used outdoors, explained with full transparency.
From louvered pergolas to ETL-certified sauna heaters and propane fire pits, every category we sell carries its own real safety considerations. This page lays out the certifications, installation guidance, and federal and state safety rules that apply to what we sell, category by category, so you know exactly what to expect before it reaches your backyard.
What we sell, and why safety looks different across each category
My Luxe Backyard, operated by Navarro Living LLC, sells pergolas, gazebos, patio furniture, fire pits, saunas, and cold plunges that combine structural materials, gas appliances, electrical heating equipment, and refrigeration components. Each of these carries different safety considerations, and we believe you deserve to understand them before you buy, not after.
This page is a category-by-category account of the certifications our suppliers carry, the safety standards that govern outdoor gas and electrical appliances in the United States, and the installation and use guidance that keeps each product safe in normal backyard use.
We wrote this page specifically for the products we carry. Where a specific safety certification or rating applies to an item, it is documented on that item's own product page; this policy explains what those markings mean and why they matter.
What the words on a safety label actually mean
Safety terminology gets used loosely. Here's exactly what each term means when we use it on this page or on a product listing.
Listed / Certified
A product or component independently tested by a Nationally Recognized Testing Laboratory, such as ETL (Intertek) or UL, and found to meet a specific published safety standard.
BTU Rating
British Thermal Units per hour, the measure of heat output for a gas appliance such as a propane fire pit. A higher BTU rating means more heat and faster fuel use.
Clearance Distance
The minimum safe distance manufacturers specify between an appliance, like a fire pit or sauna heater, and combustible surfaces, structures, or materials.
Recall
A manufacturer or CPSC-initiated correction, repair, or removal of a product already sold, issued when a safety defect is identified after the product reaches consumers.
What to know before you set up each category we sell
Outdoor structures, gas appliances, electrical equipment, and furniture each carry distinct safety profiles. Here is what applies to each category we carry, and where to find the exact specification for the unit you're considering.
Pergolas & Louvered Roofs
Anchoring required · Two-person assemblyAluminum and steel-frame pergolas are freestanding structures that must be anchored to a patio, deck, or footing to resist wind uplift. Manufacturer anchoring instructions ship with every unit and should always be followed for your local wind conditions. Frames can be heavy, so a second person is recommended for safe assembly, and any motorized or manual retractable canopy should only be operated as described in its instructions.
Gazebos
Load rating · Wind & snow guidanceHardtop steel and aluminum gazebos are engineered to a specific wind and snow load; check your product page for the rated tolerances before installing in an area with heavy snowfall or high wind exposure. Like pergolas, gazebos should be securely anchored to a stable surface, and netting or curtain hardware should be inspected periodically for wear.
Patio Furniture Sets
Weight capacity · Stable, level groundEach piece in a furniture set carries a manufacturer weight capacity, listed on the product page; exceeding it can compromise frame welds or rattan and wicker weave over time. Sets should be placed on level, stable ground, and cushions should be stored or covered during prolonged rain to prevent mildew and material breakdown.
Fire Pits
ANSI Z21.97/CSA 2.41 · 24in+ clearancePropane fire pits in this category are built to the safety conventions of ANSI Z21.97/CSA 2.41, the U.S. and Canadian standard for outdoor decorative gas appliances, which covers ignition, wind, and rain performance. Check your specific unit's product page and included documentation for its certification mark. We recommend a minimum 24-inch clearance from combustible structures, furniture, and overhanging materials for any open-flame fire pit, propane or wood-burning, and placement on a non-combustible surface such as stone, concrete, or gravel.
Saunas
ETL certified heater · GFCI-protected circuitElectric sauna heaters in this collection carry ETL certification, meaning they have been independently tested by Intertek to recognized U.S. electrical safety standards for heating appliances. Outdoor electrical equipment should always be connected to a GFCI-protected (ground-fault circuit interrupter) circuit, consistent with the National Electrical Code's requirements for outdoor receptacles, and installation should follow the manufacturer's electrical specifications exactly.
Cold Plunges
Chiller: GFCI-protected · Use guidanceChiller units draw standard household electrical current and, like any outdoor electrical appliance, should be connected to a GFCI-protected circuit. Cold immersion carries its own physiological considerations; we recommend reviewing the manufacturer's guidance on session length and consulting a physician if you have a cardiovascular condition before using a cold plunge.
The federal codes and standards behind this policy
Outdoor structures, gas appliances, and electrical equipment in the United States sit under a layered set of federal oversight and recognized safety codes. Here's the framework that applies to what we sell.
Federal Product Safety Oversight
Gas, Electrical & Installation Codes
This section is provided for transparency and general information. It is not legal, electrical, or fire-safety advice, and codes vary by state and municipality. For installation involving gas lines or permanent electrical wiring, we recommend using a licensed professional.
How we handle a safety concern or recall
Tell us right away
Email support@myluxebackyard.com or call 609-354-7215 with your order number and a description of the concern.
We pause and investigate
We stop recommending the affected item if needed and look into whether it's an isolated issue or a broader manufacturer concern.
We coordinate with the manufacturer, or the CPSC
For confirmed defects, we work directly with the manufacturer's safety team, and escalate to the CPSC where appropriate.
You get a clear resolution
Repair, replacement, refund, or recall instructions, confirmed in writing, at no cost to you for a verified safety defect.
What this page does not replace
This Product Safety & Compliance Policy explains the safety standards and practices behind our products. It is not a substitute for the specific manufacturer manual, safety warnings, and assembly instructions included with your order, which should always be your primary reference for safe setup and use.
How this fits with our other policies
Warranty coverage for defects is addressed separately in our Warranty & Warranty Disclaimer Policy. Returns are addressed in our Return & Refund Policy. This page sits alongside both, focused specifically on the safety certifications and rules that apply to what we sell.
Independent places to verify a standard or report a concern
These federal resources exist for any consumer, anywhere, and operate independently of My Luxe Backyard. We'd still encourage you to contact us first at support@myluxebackyard.com so we can help directly and quickly.
U.S. Consumer Product Safety Commission
Search for open recalls or report a safety concern with an electrical, gas, or mechanical product.
Search or report a hazardCPSC Recalls
Browse current product recalls across furniture, outdoor equipment, and gas and electrical appliances.
Browse recallsNational Fire Protection Association
Learn more about the LP-Gas Code and other fire and electrical safety codes referenced on this page.
Read about NFPA 58New Jersey Division of Consumer Affairs
The state consumer protection office for Navarro Living LLC's registered address, for complaints that can't be resolved with us directly.
Visit the DivisionFiling a report or inquiry with any of these agencies is free, voluntary, and entirely separate from any safety concern you raise with us directly.
Questions about a certification or a setup? Talk to our team
We're available Monday to Friday, 9:00 AM to 5:00 PM Eastern Time. Messages sent outside these hours are answered the next business day.
Navarro Living LLC (Company Registration No. 0451 452883, EIN 42-2132746) is an independent retailer of pergolas, gazebos, patio furniture, fire pits, saunas, and cold plunges, and is not the manufacturer of these products unless specifically stated on a product page. Certification marks, standard names, and regulatory bodies referenced on this page belong to their respective organizations and are cited here for informational purposes only.
This policy was last updated and is effective as of July 1, 2026. It is reviewed regularly and may change as our product range, supplier certifications, or applicable codes change. For warranty terms, see our Warranty & Warranty Disclaimer Policy, and for returns, see our Return & Refund Policy.
